Frequently Asked Questions
MetaQuotes Software is considered as one of the leading developers of software applications for brokerages, banks and exchanges. MetaQuotes does not provide any financial, investment, brokerage, trading or data feed services, nor it is involved in any commission-based payments related with trading operations of any Brokers who uses its platforms.
MetaTürk Finansal Yazılım A.Ş. was established at the beginning of 2011 for the sales and marketing of software products for capital markets. He continues to serve as the promotional representative of MetaQuotes Software Corp’s products in Turkey and Azerbaijan. Metaturk works with licensed brokrage companies.
You should make sure that the broker has the authority to perform the services that it provides. You can request from the brokerage company to present the authorization document.
No. Licensed brokerage companies must have a corporate bank account under their own name.
You must apply to the official authorities in the country where the brokerage firm was legally established.
This is completely wrong. MetaQuotes is a software development company that does not provide any investment or brokerage services or has any knowledge of the accounts and business transactions of any third party financial institution’s clients. If you have any problems with the brokerage company, please contact them directly or get legal advice.
Metaturk only works with institutional companies. It does not serve individual customers. Metaturk do not have the opportunity and authority to access information on individual customer complaints.